I haven’t been posting much recently, with valid reasons. I began a Business of Medicine MBA Program at the Kelley School of Business, and have homework, readings, and assignments
that have immersed me in new subjects. I
absolutely love being a student again!
The lifelong learning which I enjoy writing about is alive and well, and I feel invigorated
with the opportunity to learn new subject areas with other like-minded
physician students who are in this with me.
The class demographics are quite diverse and reflect different
specialties and reasons for choosing to enroll in an MBA program designed for
physicians.
In one course, Healthcare Revenue and Delivery, we discuss issues
relevant to healthcare today. We had the
opportunity to delve into the implementation of learning healthcare systems,
and also physician leadership and engagement.
Some key takeaways are critical and reflect some of the educational
curricula that are being updated both at the medical school level and also at
the residency level. These takeaways are
challenges faced by physician leaders of the future, but should be tackled if
we are going to actively address healthcare in the current environment.
First, team approaches to solving problems usually are
better than just one independent voice making decisions in a unilateral manner. We absolutely see this in the training
environment, where some trainees function at a very high level when working
with others health care providers, and some need more guidance with respect to
understanding team dynamics.
Second, asking questions is probably just as important as
(and maybe more important than) having the answers. This gets at not necessarily being the “captain
of the ship”, but rather a facilitator of others. Much learning goes on when leaders listen and ask
questions!
Third, leaders need to leverage external innovation (partnering with others who have expertise different from one’s own) as a valuable asset to move an organization forward. We all can’t be experts in everything!
Fourth, it is important to make the mission and vision of an
organization real. Sometimes this means
saying “no” to something that is in direct conflict with one’s values. Constant reminders of the mission are always
helpful when making key decisions.
There were many other points made, but these resonated with
me as important aspects to take away during our first few days. I anticipate more posts as a result of these
vibrant, healthy discussions about healthcare, including not only where it is but where it is going!
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